Select the best channel for contacting us:
- It's an emergency! We have a system down or otherwise cannot perform a job.
- Call us at 888-736-1708 for all emergent issues, day or night, select option 1.
- It's not an emergency.
- Email us at support@medstarambulance.org for issues that are not emergent, and can be prioritized after obtaining more information.
- Please use an email subject that describes your issue in minimal words, avoid "Help" or "problem with computer"
- Call us at 888-736-1708 for all non-emergent issues, day or night, select option 2.
Always be as descriptive as possible. Include the contact information of the person affected, and the person(s) to contact for resolution or more information. Email subjects are the first thing we see along with your name, be as descriptive as possible in a minimal amount of words. Include your company name and location if applicable.